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  • Since the launch of Mentorship+, project leader Anna Maria Zaidman has been working with numerous mentors and mentees in developing their mentoring relationships. Part of this effort involves training the involved parties in their respective roles. To do this, Zaidman recently announced a two-part training session for mentors. The first part of this event was held on January 17th, 2013, and proved valuable for the attending parties.
    The second session is scheduled to occur on Thursday, January 24th, 2013, and will conclude the two-part training sessions for mentors. To participate in the training sessions, attendees must first be registered to participate in Champlain College’s Mentorship+ program. The program is available to students of Champlain College’s Continued Education department, as well as RAC candidates. In the second part of this session, Zaidman will cover the following topics:
    • Understanding personality differences in the workplace.
    • Understanding cultural differences in the workplace.
    • Cross-cultural communication.
    • Listening skills.
    • Questioning skills.
    • Ethics in Mentoring.
    She also announced a training session specifically for mentees, scheduled for Thursday, January 31st, 2013 from 6:30pm to 9:30pm. The event is open to all mentees who are registered through the Mentorship+ program; to attend, mentees must simply fill out a short registration form. The topics planned for the evening include:
    • Mentee’s expectations and mentor’s role.
    • Mentee role and responsibilities.
    • Quebec work culture.
    • Organizational culture.
    • Cross-cultural communication.
    • Confidentiality and boundaries of the relationship.
    If you’re interested in learning more about our Mentorship+ initiative, you may read about it on our website, or contact Anna Maria Zaidman directly. Those who have recently immigrated may also find one of our recent blog posts interesting, as it highlights the efforts taken by our team to make Mentorship+ cater to their challenges.
    New immigrants to Canada and Quebec frequently encounter a number of challenges in the labour market, including:
    1. Not having enough Canadian work experience;
    2. A lack of connections in the job market, and;
    3. Foreign credentials that are frequently unrecognized.
    (Schellenberg and Maheux 2007.) Despite the high educational level of many immigrants, their rate of unemployment is higher and salaries are lower compared to Canadian counterparts. The end result is the “perfect storm” for immigrants – a workforce that is underpaid, underemployed and undervalued. These employment challenges require creative solutions so that valuable talent is not wasted. One wonders: are there ways to increase the number of qualified immigrant workers within skilled professions? Can we devise innovative strategies to assist immigrant job seekers to have their education and qualifications recognized by Canadian businesses?

    Our Solutions

    The Champlain College Saint-Lambert Centre for Continuing Education has taken these issues to heart by developing services that directly address immigrant employment challenges. We are currently exploring with implementing a two-tier strategy that seeks to provide seamless training and mentoring to skilled immigrants. RAC Candidates working towards their AEC in a classroom setting. The first tier strategy proposes to work with skilled immigrants through the Recognition of Acquired Competencies (RAC) process. The RAC process recruits and works with candidates who have significant experience in their field. These individuals have already developed a set of core competencies that, up to this point, have not been formally recognized. RAC attempts to formally recognize these competencies using a set of defined evaluations that replicate the skill sets required in the field. In effect, we are asking candidates to “show us what they know” – instead of relearning skills and knowledge that have already been obtained through life and work experience. Successful completion of the RAC process culminates in the awarding of an AEC (Attestation d’études collégiales). For people who have no experience in the field, an AEC could also be pursued through Champlain College’s Centre for Continuing Education. We would suggest that the Canadian college degree assists with the transition of the skilled immigrant into the job market – now with Canadian credentials. A mentor helping someone understand something on a laptop.The second tier strategy is to then work with the skilled immigrant during the transition into the job market. To accomplish this objective, Champlain College Saint-Lambert has launched a mentoring program named Mentorship+ which seeks to match skilled immigrants with senior mentors in the field. The goal is to “coach” individuals while on the job, while assuring that the “newly hired skilled employee” understands the performance criteria and behaviour of Canadian businesses. We believe that this program will assist skilled immigrants in retention and promotion within the work environment. Moreover, in the long-term, the symbiotic nature of the mentor-mentee team enhances the cultural diversity of the workforce. Collectively, Mentorship+ extends the RAC services directly into the employment arena to assist the skilled immigrant “at work.” These mentoring services are also available to students that are working towards their AEC via Champlain College’s Centre for Continuing Education. Anna Maria Zaidman, who directs the Mentorship+ services at Champlain College Saint-Lambert, has suggested that Mentorship+ is “‘a missing link for the skilled immigrant. Mentorship+ assists with job retention and career development by establishing a close working relationship between mentor and mentee. Mentoring gives access to a network of colleagues who can help new hires integrate within a work team, a process that can be especially challenging when those hires have recently immigrated to Canada. They may encounter prejudice, discrimination or simply a lack of understanding of their experience by supervisors or fellow workers. Recent immigrants may also be at a disadvantage because they often don’t understand unspoken cultural codes which their employers/colleagues assume they should know – mentoring programs help break down these barriers.” Collectively, we would suggest that the continuous education strategy of combined RAC and Mentorship+ services has the potential to offer direct and indirect benefits at several levels. Skilled immigrants benefit from the opportunity to place learning in context and gain guided hands-on experiences focused on career success. CEGEPs and government organizations benefit from the development of a unique work-based career program that is adaptable, sustainable, and replicable with the potential to become a national model. Businesses benefit because they gain access to a pool of highly qualified candidates who are technically and personally prepared for and excited for the opportunity of technical careers. If you’re a skilled immigrant who’s facing challenges in gaining recognition, we’d be interested in hearing about your experiences. We’re always looking for the best way to help others succeed in their careers. References Schellenberg, Grant and Hélène Maheux. 2007. “Immigrants’ perspectives on their first four years in Canada: Highlights from three waves of the Longitudinal Survey of Immigrants to Canada.” Canadian Social Trends. Special Edition. Statistics Canada Catalogue no. 11-008-XWE. (Accessed February 5, 2010.)
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