Spécialiste en soutien aux TIC AEC (LEA.1Q)

RAC for Information Technology Client Support (ITCS) is for people who have a significant amount of work or life experience in the field of IT Support, and wish to have their skills officially recognized by a Quebec college. ITCS candidates generally have specific, specialized skills in the areas of computer hardware, software and support and can provide effective customer support and service; in both English and French. Often, they work, or have been working in positions such as:

help desk analyst technical support specialist IT support technician call centre agent – technical support client support representative – systems ... Read more

Champlain’s RAC services can help individuals obtain an AEC (Attestation d’études collégiales) by assessing their current competencies, and providing them with training for the ones they are lacking.

Cost: Maximum $575

Two flexible schedules are offered:

Monday to Friday
9am to 4pm
Duration: 3 to 5 months
Saturday and Sunday
9am to 4pm
Duration: 3 to 5 months

However, these schedules can also be customized to meet each candidate’s needs.


Send your CV for assessment An advisor will get back to you shortly.

I'm interested, but I don't have experience

Champlain College Saint-Lambert offers the same IT Client Support AEC through its Centre for Continuing Education, specifically for people who have little to no relevant work or life experience. It takes approximately 1 year to complete, with a full-time day schedule.

Find out more

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